Skip to main content
Citizen-led renovation

Energent (Belgium)

1 of 1

About the Pilot

Energent, founded in 2013, is an energy cooperative driven by a strong dedication to renewable energy and community involvement. The organisation operates with a team of 13 employees, complemented by the contributions of 9 volunteers, and further supported by a membership of 2148 individuals. Energent is currently active in 31 towns and villages, covering 61% of the province of East Flanders, Belgium. The activities of the energy community are based on four fundamental pillars which are: a) innovation projects, b) investment projects, c) volunteer and member movement, and d) services to citizens. In the area of services to citizens, Energent provides services related to PV installation, group purchasing of technologies and renovation services.


Belgium pilot factsheet
General publications22 November 2023
Belgium pilot factsheet

Belgium promotes energy efficiency. There are support mechanisms such as subsidies for energy audits or other third-party funding to promote energy efficiency. Energent works with municipalities and energy houses. An energy house is owned by several municipalities to provide information (and resources) to citizens in order to promote sustainable energy practices within communities.


Our support

In order to accelerate its growth, reach more citizens and further professionalise its activities, Energent has applied for a Citizen-led renovation support service. This will support Energent through communication and engagement and ecosystem building activities. Energent received support to

  • Review and improve communication materials to better inform and engage citizens;
  • Improving its social media presence to reach a wider audience;
  • Training of technical staff to provide energy audits and analysis of refurbishment needs
    to homeowners to improve engagement methods;
  • Market analysis to better understand the needs of citizens and the potential for improved
    or new services that can be offered to increase the rate of renovation and citizen engagement.

Objectives under the CLR initiative

Activities under the CLR initiative

  • Workshop on project management, pilot journey, 15.09.2023
  • Workshop on exploring potential personas, 6.10.2023
  • Workshop on KPIs, 17.10.2023
  • Validation workshop on personas, 14.11.2023
  • Workshop on Google Analytics 4, 7.12.2023
  • Social media workshop, 12.12.2023
  • In-person meeting on setting up OSS workshop with Coopernico, 19.01.2024
  • Workshop on B2B marketing, 24.01.24
  • Workshop on personas, 30.01.2024
  • Panel discussion at the European Sustainable Energy Week, 12.06.24

More Information

  • Location

    Province of East Flanders, Belgium

  • Legal Form


  • Established in year


  • Members


  • Activities
    • Innovation projects
    • Investment projects
    • Volunteers and members movement
    • Services to citizens
  • Future aims/Perspectives

    Covering the entire province of East Flanders


16 NOVEMBER 2023
Energent - Pilot Summary